Job Title: Library Associate

FT/PT: Part Time, 15 hours per week; additional evening and weekend hours may be required.

Status: Non-Exempt 

Benefits: Pro-rated personal time 

Schedule: Includes alternating Thursday evenings 5pm-8:15pm and alternating Saturdays from 9:30am-5:15pm.

Salary: $18.77 per hour

Lake Bluff Public Library is seeking a friendly, customer service-oriented individual to work in the Circulation and Reference Department. The Circulation and Reference Department is the primary service point in the library and provides customer service to patrons of all ages. The ideal candidate will have excellent communication skills and a willingness to learn, will be able to manage multiple responsibilities and make problem-solving decisions, as well as thrive in a fast-paced environment.

Minimum Qualifications

• High school diploma or General Educational Development (GED) credential
• At least one year experience working in a customer service setting
• Ability to communicate effectively across multiple mediums including in-person conversations, over the phone, and through email
• Proficient with computers

Preferred Qualifications

• Previous experience working in libraries
• Experience working with technology and troubleshooting questions
• Knowledge of popular literature and media for all ages

Responsibilities

Including but not limited to the following tasks:

• Assists patrons in locating library materials
• Checks out materials for patrons at the circulation desk
• Offers prompt and accurate customer service to patrons
• Updates and maintains library card accounts
• Provides reference and reader’s advisory to patrons of all ages
• Assists with basic troubleshooting on computers and equipment, such as assisting with printing, email, and personal devices
• Provides assistance for downloading digital materials and accessing online resources
• Assists with collection-based projects as needed

Work Environment: The work is both active and sedentary. Work may include carrying of lightweight items, such as books and other library materials, or pushing of book carts.

How to Apply: Submit your cover letter, resume, and three references via email to Molly Coyle (she/her), Circulation and Reference Manager.

Application Deadline: 07/25/2025